subscription box faq
Can you tell me about your subscription box please?
Yes certainly! Candy Coat currently offers the the gel polish subscription box. We've named the box 'Sweet Little Something' as it features our delicious Candy Coat colours and some cute goodies.
What is different about your box?
Do I need a lamp to subscribe to the gel polish box?
Candy Coat gel polish requires a UV or LED lamp to cure so yes you will need a lamp with a minimum of 36W or 48W to use our gel colours.
How do I apply Candy Coat gel polish?
You will need our base coat and top coat to complete the application. Ensure your nails are prepped, dry and free from any oil. Once your nails have been prepped, it's base, cure, colour, cure, colour, cure, top, cure, top cure! Always use thin coats, cleanse, a dab of our candy scented cuticle glaze and you are good to go! If you have weak or brittle nails and need extra strength, apply a coat of our Super Strength prior to the base coat, which works wonders!
How long do I cure it for?
Candy Coat cures in 60secs on each step with LED and 2mins on each step with UV.
What goodies do we get?We always include mani essentials like cute little cuticle tools and wipes, a goodie of the month, swatch pops and candy. The content of the boxes are generally a surprise.
When can I subscribe and how do I cancel?
The best time to subscribe is the 1st week of the month as subscription boxes tend to sell out super fast. We're doing our best to increase it every month! You can cancel anytime!
What date are subscription payments?
You can sign up at anytime and thereafter subscription payments are automatically debited on 15th of each month.
When will I receive my subscription box?
Subscription boxes are dispatched on or around the 21st of each month.
What happens if I subscribe after the dispatch date?
If you subscribe on or after the 21st of the month you will receive the following months subscription box. This means if you happen to subscribe January 22nd, you will receive February's box.