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PRO faq's

What is Candy Coat Salons + Pro Subscription?

With an increase of salons and pros looking to Candy Coat for their nail supply needs, the introduction of the program was inevitable. 

How do I become a member ?

To become a member of our salon and pro's simply email proof of your professional status to the salons team who will verify you and have your account upgraded. 

What are the benefits ?

Being part of our growing professional community means being able to purchase amazing products at discounted prices and have access to deal days. 

What products are discounted?

At present our essential products are discounted in addition to our salons and pros subscription. The subscription has been heavily discounted to meet the needs of our professional community giving them exceptional margins. Our pro products have been developed to ensure value for money at all times. 

What is a Colour Box ?

The colour box is a concept created by Candy Coat featuring a selection of gel polish colours and complimentary essentials. 

Is this a monthly rolling subscription?

Yes this is a monthly subscription.

How does the subscription concept work?

A set of exciting colours are curated for the month. Boxes are dispatched monthly. 

What's in the box?

The colour box includes 6 colours, a complimentary essential and swatch pops.

What sort of colours can I expect?

The salon and pro subscription box is curated with clients in mind. Each colour has been carefully selected to ensure it is either a salon classic an don trend. 

How much is the subscription?

It costs £35 a month for 6 colours and a complimentary essential. Each bottle is approximately 20 - 25 applications. 

When are payments taken?

Salon and pro subscription box payments are debited on the 21st of each month.

When are subscription boxes dispatched?

Your salons and pro colour box subscription will be dispatched between the 1st and 5th of each month. Once dispatched they are delivered the next day by DPD.

Who do I contact if I need help with my salon subscription?

For any salon or pro related help please contact our salons team who will provide first hand support to our trade customers by emailing salons@lovecandycoat.com 

Why do I need to prove I'm a professional?

The salons and pro colour box subscription is a trade only exclusive. In order to qualify for discounts you must be operating within the nail or beauty sector.